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This page has restricted access and is available only to certain staff including the admin officers for each school.

Overview

ITS now charge schools, centres etc directly for the active network outlets and computers they have registered to use the network here at Monash (ie on campus). This is essentially just a charge for the privilege of being able to use the network and is separate again from any network traffic volumes that may be charged against users individually. Details of how this all works are given below (with some simple examples). Armed with this knowledge, you will then be able to examine your own school or area's bill and work out where you can save some money for your school/area. Certain key people in each school/area have been set up so they can access this billing information and its breakdown for their school. The fact that you can see this page means that in all likelihood you are one of these key people. A URL appears after the examples and a list of people who can access the billing information appears below -

All Arts areas Tim McLaughlan, Johnathon Blythe, Michelle Ball, Kerry Bowmar
Arts Admin Gerhard Zelenka
LCL Jelena Bogdanovic, Jane Batchelor, Kenneth Lo
JSC Matt Hagino
Monash European and EU Centre Amanda Crichton
Historical Studies Rosemary Johnston, Alice Davies
ACJC Gillian Brameld
ECPS Carlin Payne, Karen Wilbraham
Philosophy & Bioethics Sandra Bolton
PSI Jenny Morrison, Tommy Fung
GES Heather Fletcher, Jean Newey, Shobhit Chandra, Phil Scamp
ArtsIT Ian Coulter, Tim McLaughlan, Johnathon Blythe
CAIS Loraine Padgham, Wendy Saunders
Music Jodie Wood, Paul Reeve

Addhost

Before proceeding, we need to explain a thing called "Addhost". Addhost is a central ITS database that computer support staff around Monash can access to register computers and printers for use on the network at Monash. If a computer HASN'T been put into Addhost, then it WON'T work on the network here at Monash. Johnathon puts this information in for Arts computers as they arrive here. The computer has a network card in it so it can be attached to the network. This card has a unique (worldwide) address - this address is also variously called its "hardware address" or "physical address" or "MAC address" (here MAC stands for "Media Access Card" not Macintosh computer). The MAC address is 12 characters longs consisting of 0 to 9 and A to F - for example 00904e57c2a8. The computer is given an "IP address" in addhost and it can then use the network. When the computer is put into addhost, it will also have an "admin-affil" put against it to show who it belongs to - eg arts-history or arts-music

How it all works and simple examples

When you first go to the URL given after these examples, you will see something like this -

This example focuses on the (now) fictitious "Classics" department. Next, we click on this to highlight it (when there is only one area listed, choosing "All" or choosing the area listed will amount to the same thing). Next, we choose the time that we are interested in ("today" is a good choice) then click on "Generate Report". We'll then see something like this -

We can see -

  • Admin Affiliation - the admin affiliation here is arts-classics (our fictitious department)
  • Addhost Records - Classics has three computers registered in addhost to use the network
  • "Addhost IP's" and "Addhost MAC's" - you can ignore these two fields - they are just saying that all three computer entries in addhost have an IP address allocated and have their MAC address entered
  • Machines Seen - all three computers have been seen on the network
  • Network Ports Standard - there are five standard network wall outlets seen to be in use by Classics (these are connected to network equipments ports)
  • Ports Seen - 4 of the 5 outlets seem to be in current usage
  • Ports Total - the total number of outlets in use by Classics is five
  • Walloutlet - This shows a count of the actual walloutlets - should be the same as "Ports Total"
  • Billable services - the largest number on the line is highlighted in a light blue box - when ITS charge, they use the largest number on the line
  • Monthly charges - what you are actually being charged in dollars
  • Snapshot - the date and time at which the snapshot this report is based on was taken

The only two you really need to even look at are "Addhost Records" and "Ports Total". Because ITS charge based on the largest of these numbers, that's the number you have to somehow reduce if you want to reduce your bill. Of course, when they are equal, you'll need to reduce both. Well look at that in a moment.

But first, if you were to click on the "5" in the Billable Services column, you would see something like this -

So this is a neat summary of the whole situation for Classics. Note that since their pictures were made, the ITS charge has dropped down from $17.50 to $17.

Further analysing your bill and how to reduce it

Normally for a school/area, the larger number is going to be the "Addhost Records" number (ie number of registered computers). To see a listing of all the computers you have registered to use the network, you can either click on the number in the "Addhost Records" column or the one in the "Addhost MAC's" column. The "Addhost MACs" listing is better as it shows more information. You can also sort the table by clicking on a heading. Last Seen date is a useful order to sort into. For our fictitious Classics department, here's what we see -

We can see that all three registered computers for Classics have been seen recently so they are all obviously in use and we can't remove any of them (if you did want to remove one or more, you'd need to contact Ian Coulter or Johnathon Blythe).

What we'd like to try to do here in Classics though is see if any wall outlets can be removed because for Classics this is the larger number (there are more outlets than registered computers) - we could save $17 per month for each one. So we go back a step then click on the "5" in "Ports Total". We then see this -

Here's how the thinking might then go -"Ok, the first three are definitely all right, but what about those last two? What's this computer "Private-mjones.arts" doing in there still? That was the privately owned laptop of that visitor we had back in 1997 - he's long gone. Let's get Ian or Johnathon to remove that one and we'll save $17 a month from now on (of course, we wouldn't have things that old in the tables - this is just a more extreme example to highlight the point). Also, we got Ian to trace the outlet for the fifth one and found that port 11 on switch clay-11s-601-eas1 is in room s620 outlet D6S/39. Oh, now I remember - there used to be three computers in that room when it was our sessionals room but now it's a single user office and that outlet's not being used so let's get it turned off."

(You wouldn't normally turn off network outlets though because it won't usually save you anything since you will almost certainly always have more registered computers so that's the number ITS will use in charging you. Also, they'll charge you $260 later on if you decide to get the outlet turned on again!)

Hopefully, this covers everything. From the start of 2004 onward, ITS started charging individual schools for their outlets/registrations. If there's anything else you need to know please contact me (and I may add it to this page).

The URL

To access the billing information for your school or area, go to http://webnet.its.monash.edu.au/Billing

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